What We Build
Every missed call is a job going to another shop.
Start with Catch: an AI receptionist on the number you already have, $99 a month. As each next piece is ready, you can add your business phone in an app, reminders and reviews that run themselves, and marketing done for you.
NEVER MISS A CALL
The calls you can't get to still get answered.
When everyone's busy with a customer or under a car, the phone rings out. Most callers don't leave a voicemail. They call the next shop.
The AI answers only the calls you don't pick up, on the number you already have. It takes the caller's name, number, vehicle and reason, tells them the shop will call back, and emails you a summary.
What you get
- Missed and after-hours calls answered, day or night
- Works through call forwarding, so your number and phones stay the same
- Summary and full transcript emailed after every call
- A callback list of everyone waiting to hear back
Available on: All plans, from Catch
REPORTING
See what the AI caught for you.
Once a month you get a short report: how many calls the AI answered, what callers wanted, and who's still waiting for a call back.
It's the simplest way to see whether the phone is costing you work, without digging through anything.
What you get
- Calls answered by the AI that month
- What people were calling about
- Callbacks still open
Available on: All plans, from Catch
YOUR BUSINESS PHONE
Your business line, on your cell.
The shop's line rings in the Aureon Phone app like a normal call, even when your phone is locked. If you don't pick up, the AI does.
Call customers back from the business number instead of your personal cell, and see your calls and the AI's in one history.
What you get
- The business line rings on your phone, wherever you are
- Unanswered calls go to the AI automatically
- Call back from the business number
- Texting from the business number, once carrier registration is approved
Available on: Presence and above · coming soon (Android first)
BOOKING
Customers book themselves.
Callers and website visitors can pick a time without waiting for someone at the counter. The appointment lands on your calendar.
Call summaries go to your technician as well as you, so they know what's coming in.
What you get
- Booking through the AI on the phone
- Booking through a chat assistant on your website
- Call summaries sent to your technician
Available on: Presence and above · coming soon
BRING CUSTOMERS BACK
Reminders that go out without anyone remembering to send them.
We sync with your shop management system and send service reminders by date and mileage.
They're on from day one. You don't have to log in and build anything.
What you get
- Reminders by service date and mileage
- Your customer and vehicle history, synced
- Works without anyone at the shop setting it up
Available on: Pipeline and above · coming soon
REPUTATION
More reviews, and every one answered.
When a repair order closes, the customer gets a review request. When a review comes in, a reply is drafted in your voice.
You approve replies with one tap. Nothing gets posted without you.
What you get
- Review request after each closed repair
- Reply drafts for every Google review
- One-tap approval before anything posts
Available on: Pipeline and above · coming soon
FOLLOW-UP
Price shoppers and past customers hear from you again.
Callers who asked about a price and said yes to a follow-up get one. Past customers get a text or email campaign twice a month, written for you.
You approve each campaign before it goes out.
What you get
- Follow-up with price shoppers who asked for it
- 2 text and email campaigns a month, written for you
- A report linking AI-handled calls to repair orders
Available on: Pipeline and above · coming soon
DONE FOR YOU
Marketing from someone who knows your shop.
For shops that want more new customers, not only returning ones. We run your Google Ads, write your campaigns and personally follow up on pricing inquiries.
Limited to a few shops at a time so each one gets real attention.
What you get
- Google Ads management and social media posts
- Personal phone follow-up on up to 15 pricing inquiries a month
- 4 campaigns a month and a monthly call with you
Available on: Momentum · coming soon
Who We Work With
Built for auto repair shops first.
Auto repair is where we started and where we focus. The same problem, a phone that rings while everyone is working, shows up in other businesses too.
Auto Repair
Our main focus. Independent shops with one to ten bays, where the people who could answer the phone are the same people doing the work.
Engineering & Professional Services
Call answering and client follow-up for firms where the phone rings while everyone is out on a job.
Real EstateComing soon
Inquiry handling and lead qualification for property businesses.
Any Business That Misses Calls
If your phone rings while you're busy doing the work, Catch can answer it. Book a call and we'll tell you whether it fits.
See It on Your Own Calls
Try Catch free for 7 days.
We set it up on your current number in about 20 minutes. No credit card, and if it's not for you, we switch your forwarding back. Prefer to talk first? Book a free 30-minute call.
Working with auto repair shops in the DMV.